Interpreter Intelligence3.5.1

Boost Interpreter Intelligence is the interpreter platform of choice for enterprise interpreter management and interpreter scheduling.

Having more active users than any other interpreter management system, Boost Interpreter Intelligence is utilized by the world’s largest Language Service Providers:

- Scheduled Interpretation
- Video Remote Interpretation
- Over the Phone Interpretation
- Streamline communication

This application brings language access to the convenience of your mobile device and provides on-demand access to 10,000 professional interpreters representing over 300 global languages on the Boostlingo Hub (BHub)

As a customer you can:

- View Onsite & Scheduled Remote Appointments in a single calendar as well as the option to filter Appoitments by Date, Status & Meeting Type in the Jobs tab
- View and Cancel Onsite & Scheduled Remote Appointments
- Initiate On-Demand Video and Voice Interpretation Sessions, with access to the Boostlingo Hub (BHub), including Gender & Requirements filtering, as well as an option to change your video call to voice if waiting too long for an answer
- Join Scheduled Video and Voice Interpretation Sessions
- Communicate directly with your language partners
- Reset expired or forgotten password

As an interpreter you can:

- View/Filter and Respond to Job Offers
- View Onsite & Scheduled Remote Appointments in a single calendar as well as the option to filter Appointments by Date, Status & Meeting Type in the Jobs tab
- View, Confirm & Close Onsite & Scheduled Remote Appointments, as well as filtering for Jobs that need to be Closed
- Add supporting documentation and Expenses
- Make yourself available for On-Demand Video and Voice Interpretation and receive calls on your mobile device with a variety of Job Offer modes to choose from as well as collecting in-call information
- Join Scheduled Video and Voice Interpretation Sessions from your mobile device
- Communicate directly with your language coordinators
- Reset expired or forgotten password

Version History - Fix localization issues 3.5.1 Sep 2 - Jobs tab - filter Jobs by Date range, Status & Meeting Type, as well as Offered & To Be Closed filters for Interpreters
- Login for SSO users
- Username entry to Reset expired or forgotten password
- Fix for Saving Collect at Closing Ref values when using dropdown
- Fix for Meal Break & Clock Hours Incidentals
- Library upgrades & other improvements 3.5 Jun 10 - Consumer Date of Birth on Scheduled Bookings for Interpreter users (when enabled by your agency)
- Customers can view additional parties added by BHub Interpreters on Video calls
- Auto Remove spaces from Token at login 3.4 09/17/2025 - Rollover your video call to audio option for Customer users
- Consumer DoB on Scheduled Bookings for Customer users
- Clickable https links in Reference fields
- Clear e-signature screen when Job not fully closed (page back or cancel)
- Visibility of References per user
- Other upgrades, fixes, security and improvements 3.3 05/20/2025 Bugfix - fixed an issue for customers making video calls to the BHUB. 3.2.7 02/18/2025 - New brand identity. 3.2.6 07/02/2024 - French localization. 3.2.5 05/24/2024 - Fixes & improvements to strengthen the security of the app. 3.2.4 01/31/2024 - Improved performance for Interpreters when loading a large number of Job Offers (Offered tab in the Onsite module) as well as the ability to filter Offers by Date range.
- Fix for Job Closing errors under certain conditions. 3.2.3 01/19/2024 - Fixes crash when user attempts to close a job 3.2.2 11/29/2023 - Fixed App crash for Voice Calls when no Collect at Closing Refs configured. 3.2.1 11/16/2023 - Integration with Email Offers for Interpreters.
- Interpreter Intake Questions (Collect at Closing References) for voice & video calls.
- Change expired passwords.
- UI improvements and fixes, including voice/video slider for Requestors, Late Time Tracking and ‘I Need Help’ button when Closing Jobs and more. 3.2 11/07/2023 - View team & shift information where applicable for Onsite & Remote Scheduled appointments.

- UI improvements/fixes, including truncation of Notes & Disclaimer details, hidden Close option if not enabled by agency, Calendar sync for iOS devices, Get Directions integration with Map applications, Translation on some messages in Dutch, plus others. 3.1.1 05/18/2023 - On Demand Job Offer mode for voice calls for Interpreters

1. PSTN: offered via in-app call and called by primary phone number
2. Push Notifications: offered by push notification and called by primary phone number
3. VOIP: offered and called through the app

- UI improvements/fixes, including Job summary on esig screen when Interpreters are Closing Jobs (if enabled by Agency), 12/24h clock configuration according to agency configuration, Viewing uploaded VoS, French locale issues. 3.1.0 04/18/2023 An Onsite Module to Manage all your Onsite Requests & Appointments.

As a Customer you can now also:

- View Onsite & Scheduled Remote Appointments in a single calendar
- View, Cancel & Close Onsite & Scheduled Remote Appointments

As an Interpreter you can now also:

- View and Respond to Job Offers
- View Onsite & Scheduled Remote Appointments in a single calendar
- View, Confirm & Close Onsite & Scheduled Remote Appointments
- Add supporting documentation and Expenses

Bug fixes 3.0.1 12/06/2022 An Onsite Module to Manage all your Onsite Requests & Appointments.

As a Customer you can now also:
- View Onsite & Scheduled Remote Appointments in a single calendar
- View, Cancel & Close Onsite & Scheduled Remote Appointments

As an Interpreter you can now also:
- View and Respond to Job Offers
- View Onsite & Scheduled Remote Appointments in a single calendar
- View, Confirm & Close Onsite & Scheduled Remote Appointments
- Add supporting documentation and Expenses 3.0.0 12/05/2022 Access to the Boostlingo Professional Interpreter Network (BPIN)
Gender & requirements selection for VRI/OPI calls 2.4.0 10/14/2022 - Bug fixes 2.3.2 07/22/2021 - Improved Voice Calls with TURN & PSTN Support 2.3.1 07/18/2021 - In call audio source manager.
- Improved App localization.
- Bug fixes. 2.3.0 07/02/2021 - Fixes company chat issue. 2.2.1 06/11/2021 - Multiple languages support, now for English & Dutch.
- Improved On Demand workflow for Voice & Video calls.
- Incoming call notifications to show detailed information.
- Additional information in scheduled jobs lists.
- Bugs fixes. 2.2.0 06/05/2021 Bugs fixes. 2.1.3 05/27/2021 Improved on demand languages list and filter
Added additional information on scheduled view
Fixes date format for UK & EU 2.1.2 05/14/2021 Improved calls error handling 2.1.1 03/26/2021